What happens when I check the box to “Skip this step” when writing an email?
Learn how to use the "Skip this step" feature in the IEX Portal. This guide explains how to allow you to copy the digital gift card or Claim Link to send it yourself.
The "Skip this step" option gives you direct control over the delivery of your digital gift card or Claim Link. Checking this box prevents the IEX Portal from automatically sending a notification email to your recipient.
This feature is useful when:
-
You want to personally deliver the link through a different communication channel, such as a company email, instant message, or another platform.
-
You wish to notify the recipient yourself at a specific time.
How to Use This Option
-
On the "Write your email" page, locate and check the box labeled "Skip this step".

-
Click Continue.
-
After creating the send a window will pop showing your digital gift card link or Claim Link. Click the copy button to copy it to your clipboard.
-Oct-09-2025-10-47-24-7736-PM.png?width=550&height=309&name=Knowledge%20Base%20(1)-Oct-09-2025-10-47-24-7736-PM.png)
-
You can now paste this link into your own prefered plataform or messaging service to send it directly to the recipient.
Finding Your Links Later
If you need to retrieve a link after completing the order, you can always find it on the Delivery Reports page.
To learn more about finding your past orders and deliveries, please read our guide: "Find what you need, faster: Mastering search on the IEX Portal."-2.png?width=550&height=309&name=Knowledge%20Base%20(2)-2.png)
Need Help?
If you have any questions or need further assistance, please contact our support team at support@imprintengine.com