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I have a rush campaign, what do I do?

Need to launch an urgent campaign or a time-sensitive send? This guide outlines the official two-step process for a fast and successful execution. Learn exactly what information to gather on your checklist and who to contact (Brand Manager or Imprint Engine POC) to get your request handled correctly and on time.

When a campaign or send must be launched urgently, following a clear procedure is critical for success. This guide outlines the required steps to prepare and submit your urgent request.

Step 1: Prepare Your Send Details

Before submitting your request, you must gather the following information. Having these details ready is essential for a fast turnaround.

Required Information Checklist:

  • Items: What specific items are you sending?

  • Quantities: How many of each item?

  • Send Type: What is the fulfillment method?

    • Single Send

    • Bulk Send

    • Direct Send

    • One Link

If you have any questions about the type of send you want to make, you can read the IEX Portal Quick Start Guide, section 3) Sending options

Step 2: Submit Your Request

With all the information from Step 1 collected, immediately contact one of the following people to begin the execution process:

  • Your Brand Manager (BM)

  • Your Imprint Engine Point of Contact (POC)

Our team will then take charge of executing your campaign successfully, on time, and with careful attention to every detail.