Setting Up Your Email Signature
To ensure your emails appear professional and properly branded, add a customized email signature in the IEX Portal.
The platform supports HTML formatting, allowing you to include images, logos, links, and styled text.
Follow the steps below to complete the configuration:
Step 1: Access Signature Setup
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Navigate to the top-right corner of the IEX Portal.
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Select the admin icon or your name.
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From the dropdown menu, click “Signature Setup.”
Step 2: Edit the Email Signature
The email signature editor will open automatically.
By default, the signature will display:
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First and last name
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Company name
Modify the signature as needed using the available formatting tools. You may:
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Apply bold or italic formatting
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Add a job title
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Insert hyperlinks
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Upload a company logo using the image icon
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Adjust layout and styling using the editor toolbar
Ensure all information entered is accurate and formatted appropriately.
Step 3: Save the Signature
After completing all edits, select “Save Changes.” Failure to save will result in loss of updates.
Step 4: Insert Signature into Email Templates
To display the signature in outgoing emails:
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Navigate to Email Templates within the Assets Manager.
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Open the desired template.
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Insert the following tag in the body of the email where the signature should appear (typically at the bottom)
[Sender.Signature]
This tag is required for the system to render the saved signature.
Troubleshooting
If the signature does not appear in sent emails:
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Verify that the
[Sender.Signature]tag is entered exactly as shown. -
Confirm that the tag is placed within the email template body.
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Ensure changes to both the signature and the template have been saved.
Need Help?
If you have any questions or need further assistance, please contact our support team at support@imprintengine.com



