How do I download my Delivery Report?

1. From the IEX Portal Homepage or sidebar, click on “Delivery Reports.”
2. Choose your report view. You can select sends created by your entire “Organization,” by an “Individual” (yourself), or by a specific “Department.”
3. To download the report first select a date range in the upper-right corner in the “Select Date Range” button.
4. A calendar will appear. First, click on your desired start date, then click on the end date.
5. Once you're happy with the range, click the “Select” button.
6. With your date range set, click the “Download Reports” button.
7. Then select the type of report you want to download:
   1. Campaign Report: allows you to download a report with all the sends that have been made.
   2. Product Report: breaks down all products included in a send, showing (SKU/Item Name/Price/Fulfilment Center).
8. Once you selected the type of report, a message will pop up to let you know the report is being generated.
9. When it's ready, a final pop-up will appear with the mesage "The File is Ready \ You can download the file with delivery reports"
10. Click the button to download the CSV (Comma-Separated Values) file directly to your computer.

It's that simple! You now have a detailed report for your chosen time frame.

Still Have Questions?

If you run into any issues or have a question about your report, please feel free to contact us at support@imprintengine.com we're always ready to help!