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How do I cancel a gift card link?

Learn how to cancel a digital gift card link with your Order ID. 

If you need to cancel a specific Gift Card link immediately, please email support@imprintengine.com

You will need to provide the order ID, which can be found in your Delivery Reports through the IEX Portal.

If you want to know where to find your order ID in the Delivery report, go to:

This would also be indicated in the email confirmation you received.

Important Note

Please be aware that all gift card links automatically expire 21 days after they are issued. No action is required if you simply want a link to expire on its own.