Using IEX Business Reasons

Business reasons are an easy way to add an additional tag to your send. Business reasons can be created specific to your company. 

When creating a send, no matter the type, you'll be able to add a business reason on the Send Summary page. 

Screenshot 2024-08-05 at 11.27.39 AM

 

To edit or add a Business Reason after the send has been created, please follow the next steps:

1. Go to Delivery Reports

2. Look for the send to which you want to add the Business Reason and click on “View Summary” 

3. Click on the edit icon and select an option from the drop-down 

4. Once you’ve selected the Business Reason that you want to add click on “Apply Changes”

*Note: This feature can be a required field per campaign but is not required per custom send 

If you have any further questions, feel free to contact us at support@imprintengine.com